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Frequently asked questions

Find answers to the virtually frequently asked questions about UNICEF

• Bachelor in:
• English
• Bahasa Indonesia

Full general questions on UNICEF

1. What is UNICEF?
2. What is UNICEF doing in Indonesia?
3. How tin I request UNICEF to support my projection activeness or organization?
4. Can UNICEF sponsor my child/ family?
5. How is UNICEF accountable for its piece of work?

one. What is UNICEF?

UNICEF is the United Nations Children'due south Fund. UNICEF has helped save more children's lives than whatever other humanitarian organization.

When UNICEF was created on 11 Dec 1946 to assistance children in war-torn Europe, China and the Middle East, the acronym stood for "United nations International Children's Emergency Fund."

In Republic of indonesia, UNICEF started working in 1948. Our first programme was providing emergency aid to avert a famine on the island of Lombok.

Past 1953, UNICEF's mandate was extended to address the needs of children in the developing earth. At that time, the words "international" and "emergency" were dropped from the organization'southward proper name, making it just the United Nations Children's Fund.

Learn more nigh what UNICEF does to help children survive, thrive, and fulfil their potential.

2. What is UNICEF doing in Republic of indonesia?

UNICEF's programmes in Republic of indonesia include kid survival & child health, education, kid protection, diet, water & sanitation, and social policy.

We support Republic of indonesia's Government to assist every girl and boy in Indonesia reach their potential and ensure that no child is left behind.

Our collaboration with the Government of Indonesia is governed past the "State Programme Action Programme", with seven main goals:

• Reduce stunting among children under 5 years to 14%
• Double the percentage of households using clean drinking water to 15%
• Reduce infant mortality by i third, from 24 to 16 deaths per 1,000 live births
• Accomplish upwardly to 90% of children anile 12-23 months who are fully immunized
• Increase participation in early childhood education from 63% to 72%, and adopt innovations to improve access and learning for the well-nigh marginalized children
• Increment the coverage of health, social or law enforcement services for girls and boys who have experienced violence from x% to xx%
• Reduce the percentage of children living in poverty based on the national poverty line from eleven.8% to 9%.

Further information:

Almost UNICEF Indonesia

UNICEF Republic of indonesia: What we do

More data on the 2021-2025 Country Program

Listing of UNICEF Field Offices in Indonesia

3. How can I asking UNICEF to support my project action or organization?

All programmes past UNICEF Indonesia are governed by the agreed Country Programme Action Plan with the Government of Indonesia. UNICEF is not in the position to provide assistance based on individual requests.

To explore if/ how your organisation could become part of our programmes for children, delight arrive affect with our technical experts in your area of piece of work.

4. Can UNICEF sponsor my child/ family?

UNICEF is not in the position to provide financial assistance to private children or families.

Donating to UNICEF

1. I have a question regarding my donation. How can I contact UNICEF?
2. How can I make a donation to UNICEF?
3. I would like to donate on behalf of my customs/ group/ school, how can I request the east-certificate?
4. Can I collect cash and coins for UNICEF?
5. Can I make in-kind donation to UNICEF?
6. I would like to raise funds for UNICEF. Can I use UNICEF logo?
7. How tin I get UNICEF merchandise?
8. How can my visitor support UNICEF?
9. How much of the money goes to children?
10. How does UNICEF allocate the donation fund?
11. I was approached past or received a call from someone who claimed to exist UNICEF staff, how can I ostend?
12. Why I cannot continue my payment donation on UNICEF website?
13. I did my donation, why I am still receiving failed notification?

1. I have a question regarding my donation. How can I contact UNICEF?

Our Donor Careline team is happy to assist you on 021-8066 2100 (Mon to Fri, ix am - five pm, except national holidays), or you can send u.s.a. an email to ids.donorlove@unicef.org.

2. How tin I make a donation to UNICEF?

Every souvenir makes a difference, and we are very grateful for your donation.

1. Online on unicef.id.
2. Or if you adopt to meet us in person, yous can find the locations of our promotion team here.

Did you lot know that you can too become a "Pendekar Anak" and make a small donation every month? Please consider setting up a regular souvenir and bring together our "Pendekar Anak" community.

three. I would like to donate on behalf of my community/ group/ school, how can I request the east-certificate?

Many thanks for your generous donation! Please send the transfer proof of your donation to ids.donorlove@unicef.org and fill up in our UNICEF Indonesia Donation Due east-Form. We are happy to provide an east-certificate for any donation with a minimum of IDR 2.000.000.

(Please note that nosotros will process the certificate during office hours subsequently the donation is confirmed in UNICEF Indonesia'due south account, or afterwards we take received proof of the donation).

4. Tin can I collect greenbacks and coins for UNICEF?

We are very happy to hear that you would like to exercise this for u.s.. Nosotros really appreciate your back up!

Greenbacks collections however have major regulations under Indonesian law, and by nature greenbacks always presents security problems with regard to the safe handling of coin. If yous would like to collect cash for us, please bank the coin equally quickly as possible and transfer it to us as described above.

If we could make a suggestion, please consider collecting the donations online. This tends to be much safer. We have an online donation folio unicef.id, or you could set upward your own fundraising page to collect donations on kitabisa.org.

Here is a guideline to collect donations for UNICEF on kitabisa.com: Guideline - Cara menjadi Penggalang Dana UNICEF kitabisa.com (only available in Indonesian).

5. Can I make in-kind donation to UNICEF?

Many thanks for thinking of us and for your intention to back up our work with your products. At this point, nosotros are not in the position to take and use in-kind donations. We could, notwithstanding, aid to put you in touch with 1 of our implementing partners, if that would be of interest to you.

vi. I would like to heighten funds for UNICEF. Can I utilize the UNICEF logo?

We are sure you lot understand that we have to exist very careful regarding the utilise of the UNICEF logo. If you are a company, please contact our Partnerships Squad at partnerships.id@unicef.org to discuss what is possible. If you are an private who wants to heighten funds for us at an issue, among your friends, or online, please drib us an email at ids.donorlove@unicef.org.

7. How can I get UNICEF merchandise?

The only products nosotros take at the moment are our UNICEF wristband and our COVID-19 safety pouch, which are exclusively reserved for our monthly donors. If y'all would like to go a Pendekar Anak also and receive them, please sign upwards on unicef.id.

UNICEF does not sell whatsoever official merchandise in Indonesia. Whatsoever products you tin find on Tokopedia etc. are not authorized and mostly faux! There are some international online shops in other country like market.unicefusa.org and market.unicef.org.uk.

Sometimes UNICEF hands out specific merchandise on some events. To get the update near UNICEF events, please follow our social media on Facebook, Instagram, Twitter, and Linkedin.

8. How tin my company support UNICEF?

To get more data on how to partner with UNICEF, kindly visit: Partner with UNICEF

9. How much of the money goes to children?

For every Rp.100,000 donated past the Indonesian public in 2019:

• Around Rp. 72,000 went directly to our programmes for children
• We used just around Rp. 5,000 to cover UNICEF's operations in Indonesia, such as administration, human resources, etc.
• We used Rp. 23,000 to invest in our fundraising and heighten an additional Rp. 100,000 to do good more children in Indonesia. So, your donation really helps enhance even more coin for children.

For more data on where donations go, and where they come from, please meet our most recent UNICEF Republic of indonesia Annual Study.

10. How does UNICEF allocate the donation fund?

In 2019, UNICEF Indonesia allocated its programme funding across unlike program sectors as follows

For more details, please refer to our UNICEF Republic of indonesia Almanac Study.

eleven. I was approached by or received a call from someone who claimed to be UNICEF staff. How tin I ostend that this is existent?

Nosotros understand your concerns, and aye delight meliorate be rubber!

You can find our official phone numbers as well as the locations of our fundraising squad here on our website.

If yous feel suspicious activity in the name of UNICEF, delight also contact us at ids.donorlove@unicef.org. All of our promotion team members should also have an identification card with a number and total name.

12. I am trying to donate online but it doesn't piece of work!

We apologize for whatever inconvenience. Can you please transport us and email to ids.donorlove@unicef.org and we will arrive touch with you to complete your donation. We are really grateful for your support, and thanks for making u.s. aware that in that location's something on our website that doesn't piece of work. If y'all accept a screenshot or error message, information technology would be great to attach it.

thirteen. I did my donation online, but I am receiving a failed transaction notification!

Nosotros apologize for whatever inconvenience. Tin y'all please ship us and e-mail to ids.donorlove@unicef.org and we will make it touch with you lot to check your donation. We are really grateful for your support, and thank you for making u.s.a. aware that at that place's something on our website that doesn't work. If you accept a screenshot or error message, it would be great to adhere it.

Working or volunteering for UNICEF

1. How tin I apply for a job with UNICEF?
2. What is the Junior Professional Officers Program?
3. How can I discover an internship or volunteer at UNICEF?

2. What is the Junior Professional Officers Programme?

The Junior Professional Officers (JPO) programme provides young professionals interested in pursuing a career in development an opportunity to acquire handson experience in multilateral cooperation. JPOs work in one of UNICEF'south programme areas, either at headquarters or in a state or regional office. Learn more than.

iii. How tin can I find an internship or volunteer at UNICEF?

Our Internship Programme offers students the opportunity to acquire practical experience in UNICEF'due south work. Learn more nigh eligibility requirements and how to apply.

UNICEF does not recruit volunteers directly. If you have an undergraduate degree, several years of work feel and are interested in long-term volunteer opportunities in developing countries, y'all may exist eligible for entry into the United nations Volunteer (UNV) programme. This is a Un common programme, which recruits volunteers for assignments throughout the Un system, including UNICEF. Application procedures and information are bachelor at the UNV Spider web site.

If you are a young person, y'all tin also share ideas and opinions on U-report platform. For more information about U-Report, please visit: U-Report website or send an electronic mail to: IDS-ureport@unicef.org.

You could also do some positive activity past do some fundraising for UNICEF on kitabisa.com platform with this guideline: Guideline - Cara menjadi Penggalang Dana UNICEF kitabisa.com

Miscellaneous

1. I am a young person. What practise y'all have for me?
2. I am a member of the press. Where do I go for data?
3. How tin can I obtain and use UNICEF videos, photos and other multimedia materials or UNICEF data and reports; and what are the terms of use for these UNICEF materials?
4. Can I visit UNICEF office or see a UNICEF programme?

2. I am a member of the press. Where do I go for information?

Our Printing Centre has the latest printing releases, official statements, expert sources, and more. For additional information, you tin as well contact our Media squad: Kinanti Pinta Karana Communication Specialist kpkarana@unicef.org

three. How tin can I obtain and utilise UNICEF videos, photos and other multimedia materials or UNICEF data and reports; and what are the terms of utilize for these UNICEF materials?

UNICEF photographs, videos, sound, print materials and other assets are available to professional media and others for authorized apply. Visit our WeShare database to explore our multimedia packages.

For information and reports, kindly access our Research and Reports folio or UNICEF Global site. For inquiry through electronic mail, please transport your e-mail to djakarta@unicef.org

If you wish to mirror, reproduce, republish or interpret whatsoever of the information bachelor on the website for wider dissemination, please refer to UNICEF'southward copyright and terms of utilize. The unauthorized utilise of the UNICEF proper name and logo is confronting international law and is expressly forbidden.

4. Can I visit UNICEF office or see a UNICEF programme?

To visit UNICEF function, please make an appointment in advance with the respective staff. Kindly email to jakarta@unicef.org in accelerate.

Source: https://www.unicef.org/indonesia/frequently-asked-questions

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